Arantico Health Pro manages 10,000 maintenance requests annually from 300 hospital staff.

To reduce the paperwork and provide a greater experience for hospital staff, St Lukes General Hospital in Kilkenny implemented Arantico Health Pro job scheduling and mobile workforce app. This enables 300 staff to easily log maintenance requests and for the Technical Services team to efficiently manage over 10000 annually and exceed staff and management expectations.

We are up on 10,000 jobs annually and before we implemented Health Pro it could take days to get service dockets completed and reports available…

The outcome has resulted in the following benefits for both the Technical Services team and the hospital staff:

  • Removal of paper maintenance requests.

  • Allows staff to easily log requests online.

  • Send jobs directly to the Technical Services team mobile phones using Arantico ServicePro app.

  • Technical Services team complete job reports easily on mobile phone app.

  • Follow-on jobs easily created on mobile phone app or back office.

  • Shorter response time leading to higher staff satisfaction.

  • Better management and compliance reporting.

Downloads

“The Arantico system has greatly reduced the paperwork and time spent on logging and responding to jobs leading to greater staff satisfaction and easier reporting to management. We are up on 10,000 jobs annually and before we implemented ServicePro it could take days to get service dockets completed and reports available. Now I know when a job is finished, and I can view the updated reports within minutes.”

Noel Motherway, Maintenance Officer, St. Lukes General Hospital