Arantico Service Pro

“An absolutely fantastic product, a must for any service company who wants to save money and increase cash flow. We now have more control on a nationwide basis. We can see the live status of any job at any time and, on a real-time basis, control and monitor our engineers. As a result, the business is running much more efficiently, saving on paperwork and unnecessary journeys to the office.”

“The Arantico solution has given us a better handle on our field staff and allows us to manage our jobs more efficiently. It has also given us an edge over our competitors and has helped us to win larger contracts”

“For a number of years Arantico have been providing an electronic application for the metering department to change out the majority of our old meter population to Smart Meters with minimal manual administration. This has led to better use of our staff dealing with exceptions rather than having to manually input every meter change off old paper job tickets for our enterprise system… We continue to work with Arantico who are supporting our transfer to a more update application as we push on with the final 2500 meter changes which will complete the first phase of the islands Smart metering journey.”

“The Arantico system has greatly reduced the amount of time spent on job scheduling and re-entering data from completed dockets. Before we implemented Service Pro it could take days to get dockets back from our engineers. Now I have the finished docket at the click of a button within minutes of the job being completed”

“The biggest benefit for us has been the reduced man hours in admin along with Service Pro’s integration into our Sage accounts package. Gone are the days of waiting for an engineer to arrive back to the office with completed dockets. We now have immediate access to the status of any job and at any time. The Service Pro solution has been tailored to meet with our needs and I would highly recommend it to any service related business.”

“With a workforce of more than 100 service engineers who carry out in excess of 100,000 equipment services annually the Arantico system has been the backbone of our service operations since 2008. The Arantico development team worked closely with our existing system providers to ensure seamless integration between the field service software and the existing back office systems, it was a pleasure to work with the Arantico staff through every stage of the deployment. The engineers not only fill out service information but also have access to equipment make and model data to facilitate sales and quotations to our clients. Using the Arantico handheld system has allowed us to develop and grow our business over the past 8 years.”

“All of our back-end business systems are Windows-based and we thought that Windows Phone was the most secure operating system and far less expensive than the iPhone. Most people know how to use a smartphone so the Service Pro solution is easy to pick up. Everything our field engineers need is on the smartphone”

“One of the immediate and noticeable differences was the amount of time saved on unnecessary calls to the office by our engineers. Once implemented Arantico’s solution allowed us to manage our engineer’s day more efficiently”

“One of the immediate and noticeable differences was the amount of time saved on unnecessary calls to the office by our engineers. Once implemented Arantico’s solution allowed us to manage our engineer’s day more efficiently”